At our March all-staff lunch, we welcomed Chad Shorter of Academic Technology to talk about DoIT’s 2016 Climate Survey. Chad helped us to understand how User Services compared to the rest of DoIT, how the 2016 survey responses compared to 2015, and gave an overview of the current User Services climate. You can find a copy of Chad’s report here.
Team climates always evolve, and our team is no exception. As a result of the 2015 Survey, we created initiatives aimed at the following focus areas:
- Employee input
- Advancement Opportunities
You can find specific initiatives here.
The changes brought about by those initiatives showed up in this year’s climate survey — you thought we made some good progress in those areas and that the health of the User Services climate is good. However, that’s not to say our work is done.
In some areas we still have a ways to go, particularly as it relates to advancement opportunities. One initiative we’re launching to help with that is the IT Track and Snack, which will be a pilot series featuring hiring managers from other DoIT departments. They will be talking about their areas, positions they hire for, and the skillsets they’re looking for in new hires. We encourage you to attend — the first one is on Wednesday, 4/26 from 1pm to 2pm and will feature Tamara Walker (Productivity & Collaborative Solutions Manager) and Ty Letto (Middleware Manager).
Another important part of our climate in User Services is our commitment to diversity and inclusion. While we’ve had many recent initiatives aimed at this, I want to share with you the personal inclusivity statements that our Extended Leadership Team members have written and committed to. These statements describe our departmental leaders’ intentions and are an indication of the actions we’ll be taking in coming months to ensure that we at least maintain and preferably increase inclusivity in our work environment. I’ve also asked each of these leaders to talk more about their statements at your upcoming group meetings.
I want to thank you all for your participation in this past year’s survey. User Services had one of the highest response rates in the division. Also, please know that if there are any ideas, initiatives, or perspectives you’d like to share related to these areas, I would be very interested in hearing them.
Keep up the great work team!